VETTORADelete your Vettora account
Vettora (app for Android and iOS, developed by Abhikshit Sarkar under the supervision of his parents). You can delete your account and data at any time, with or without the app.
In the app
Open Vettora → Profile → Settings → Delete account, type DELETE and confirm. Your account is deleted straight away.
Without the app
Email vettora.help@gmail.com from the email address of your Vettora (Google) account, with the subject “Delete my Vettora account”. A parent or guardian of a user aged 13 to 17 may also ask, from their own account email. We confirm and delete within 30 days, and tell you when it is done.
What is deleted
Your sign-in record, profile, birth month and year, agreement and parental consent records, preferences, onboarding answers, saved reports, subscription records, feedback, and analysis and usage records. Deleting the account does not cancel a Google Play subscription: cancel it first in Google Play (Payments & subscriptions), or it keeps renewing. Nothing is kept afterwards. Files and text you analysed were never stored.
Images checked by VisionX AI and messages to Vettora Oblongata were never stored by us either. Our AI provider deletes Vettora Oblongata messages within 30 days (longer only for content flagged by its safety systems, or where the law requires). Vettora Oblongata’s conversations, memories, your approximate city, My details and saved logins are kept only on your phone and are erased from it when you delete the account in the app or sign out; you can also delete them in Vettora Oblongata’s settings or by uninstalling the app.
Deleting only some data
Without deleting the account you can, in the app: delete one report or all reports, turn off report saving, clear your onboarding answers, and export a copy of your data. You can also ask us by email to delete specific data.